Contact
Reaching the editorial and research team behind this reference resource requires clear, structured communication. This page outlines what information to include in an inquiry, how long a response typically takes, what alternative contact channels exist, and how to locate the correct office address or submission pathway. Accurate framing of a question significantly reduces back-and-forth and improves the quality of any response provided.
What to include in your message
A well-structured message produces a faster, more accurate response. The editorial team fields inquiries across at least 4 distinct categories — content accuracy, regulatory citations, procedural research questions, and sourcing requests — and each category requires different handling.
When submitting an inquiry, include the following elements in this order:
- Subject classification — Identify whether the message concerns a factual correction, a sourcing question, a general research question about plastic surgery regulation, or a technical issue with the site.
- Specific page or section reference — Name the page title or the heading where the issue or question appears. For example, a question about board certification standards is handled differently depending on whether it relates to the Regulatory Context for Plastic Surgery page or the Safety Context and Risk Boundaries for Plastic Surgery page.
- The precise claim or passage — Quote the sentence or data point in question. Vague references to "something on the site" cannot be efficiently routed.
- Supporting documentation (if applicable) — If the message involves a factual dispute, cite the named public source — for example, a statute number, a published American Board of Medical Specialties (ABMS) policy, or a Food and Drug Administration (FDA) device clearance record — rather than a secondary news article.
- Contact information — Include a valid email address and, where relevant, a professional affiliation or institutional context (for example, a hospital credentialing office, a medical school, or a state medical board).
Messages that omit the subject classification or fail to reference a specific page are placed in a general queue with a longer handling window.
Response expectations
Response timelines depend on inquiry type. The editorial team operates on a triage model across 3 priority tiers:
- Factual corrections with a named public source — reviewed within 5 business days. If a cited source (such as a Centers for Medicare and Medicaid Services [CMS] rule or an FDA safety communication) supports the correction, the relevant page is updated and a confirmation is sent.
- General research or procedural questions — reviewed within 10 business days. These inquiries do not generate personalized clinical guidance; responses point toward published resources such as the American Society of Plastic Surgeons (ASPS) clinical guidelines or the Plastic Surgery Frequently Asked Questions page.
- Technical or site issues — reviewed within 3 business days.
No response constitutes clinical, legal, or financial advice. The resource operates as a reference property under the informational scope defined in its Regulatory Context for Plastic Surgery documentation, which cites applicable federal oversight frameworks including FDA authority under 21 U.S.C. § 360 for device regulation and the Federal Trade Commission's health advertising guidelines.
Inquiries submitted without a classification or source reference are placed in the general queue regardless of urgency framing in the subject line.
Additional contact options
Beyond direct message submission, 2 alternative pathways exist for specific inquiry types:
Press and citation requests — Journalists, researchers, or academic authors citing content from this resource should identify themselves as such in the subject line. Citation requests are reviewed against the sourcing standards maintained by the editorial team, which follow named public documentation practices referencing agencies including the National Institutes of Health (NIH), the American Board of Plastic Surgery (ABPS), and the Joint Commission.
Correction submissions from licensed professionals — Physicians, board-certified surgeons, or credentialed medical professionals submitting technical corrections should include their state medical license number and the issuing state medical board in the body of the message. This information is used solely to weight the credibility of a technical dispute — it is not stored in any public-facing system. State medical boards in all 50 states maintain public license verification databases, and submissions may reference those records directly.
Neither pathway guarantees an accelerated response outside the triage windows listed above.
How to reach this office
The primary submission method is the contact form accessible from the site header. Form submissions are routed directly into the editorial triage queue and timestamped on receipt.
For structured correspondence — including formal correction requests or press inquiries requiring a documented paper trail — a direct email channel is available. The address is published in the site footer, consistent with the Federal Trade Commission's guidelines on transparent publisher identification for health information websites.
Physical mail correspondence is accepted at the registered editorial address listed in the site's legal disclosure, which is maintained in compliance with applicable state business registration requirements. Physical mail is reviewed on a 15-business-day cycle and is appropriate only for formal disputes or legal correspondence — not for general content questions.
When selecting a contact method, consider the following contrast:
| Inquiry Type | Recommended Channel | Expected Window |
|---|---|---|
| Factual correction with source | Contact form or email | 5 business days |
| General research question | Contact form | 10 business days |
| Technical site issue | Contact form | 3 business days |
| Press or citation request | Email (with press identifier) | 10 business days |
| Formal legal or written dispute | Physical mail | 15 business days |
All submissions are acknowledged by an automated receipt confirmation within 24 hours of logging into the editorial queue.
Report a Data Error or Correction
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